Terms and Conditions
Our terms and conditions apply to all purchases. We do not accept any deviation from our terms. If your purchase order or other correspondence lists terms that are different from ours, we may process your order, but we do not accept the terms. We reserve the right to change our terms and conditions at any time without prior notice.
Use of Valworx.com
By using Valworx.com, you agree to follow and be bound by these Terms and Conditions without modification. Valworx has made a conscientious effort to display and describe its products accurately. Furthermore, Valworx is constantly improving its products and information. Consequently, information on this website may contain technical inaccuracies or typographical errors. Product content, including descriptions, specifications, images, pricing and availability, may be changed or updated without notice.
Sales Guidelines
Ordering Options
Payment Options
Shipping Options
Returns
Warranty
Technical Support
Documentation
For each order Valworx provides electronic copies of the order confirmation and the invoice or cash receipt. In addition, we provide paper copies of the packing slip and the Installation and Operation Manual (IOM) with the shipment. We label each box with the SKU and quantity. Upon request we provide Certificates of Compliance (C of C) and Material Test Reports (MTRs).
We reserve the right to charge an Administrative Fee, not to exceed 2% of the total order value, for documentation or order processing requirements in addition to our standard documentation described above.
Security Interest
We maintain a security interest in our products. We reserve the right to repossess any product for which we have not received full payment. This includes products that have already been shipped to an end customer, either individually, or as part of a machine or process.
Valworx does not sell to individuals outside of the United States.
Sales Tax, Tariff and Duty
Valworx is located in the state of North Carolina and is obligated to charge sales tax for delivery within North Carolina. Sales tax rates vary by county. North Carolina tax-exempt customers shall provide a valid tax exemption certificate. We do not add or collect sales tax for states other than North Carolina. It is the customer's responsibility to pay appropriate tax to your state when necessary. International customers are responsible for any duty, tax, or tariff imposed by the destination country.
Liability
Having no control over the use of products available on this site, we assume no liability connected with their use. Under no circumstances are we liable for any loss, damage or expenses of any kind arising out of the use or inability to use our products. This website and other information from Valworx, Inc. and its suppliers provide product options for further investigation by users having technical expertise. It is important that you analyze all aspects of your application and review the technical information concerning the product or system. Due to the variety of operating conditions and applications for these products or systems, the user, through its own analysis and testing, is solely responsible for making the final selection of the products and systems and assuring that all performance, safety and warning requirements of the application are met.
Copyrights and Trademarks
All graphics, logos, product images, site design, and text featured on this site are the property of Valworx, Inc. The Valworx logo and name are US trademarks of Valworx, Inc. All other trademarks, graphics, product names and company names are the property of their respective owners. Permission is granted to copy or print portions of this website for the purpose of placing an order with Valworx. Any other use of the materials on this website without the prior written permission of Valworx is prohibited.
Sales Tax
We charge sales tax if the point of use (usually the shipping address) is in North Carolina.
Credit Terms
We extend 30 day payment terms to creditworthy customers for orders over $1000. For orders less than $1000 we require payment by credit card or pre-payment by wire or check. The amount of credit extended is in Valworx' sole discretion and we reserve the right to change it at any time.